What Are Online Communities?
Online communities are virtual groups of people connecting and engaging around some talk-worthy common passion, or ‘social object’. The ‘social objects’ can be a lifestyle, passion or cause, or some other reason around which your community members will engage.
Business Value
Online communities can be used for generating immense value for businesses:
- Increasing Sales by creating engaging marketing campaigns
- Decreasing support costs by enabling customers, partners and employees to take over tasks from each other
- Increasing effectiveness of marketing by connecting your customers, partners or employees through sustainable online communities
- Creating better products / services by using the collective intelligence of your stakeholders
How Can Kuliza Help?
We have a strong understanding of the key elements required to build a truly engaging community. We provide support to organizations in conceptualizing, designing, developing and hosting online communities. We provide options to either build the community from scratch using open source platforms like Drupal or Joomla, or to customiza commercial community platforms like Jive, Lithium, etc.
Contact us for more information